To: Residents of Covenant Village
From: Dale Melton, CEO
Date: July 9, 2020
This morning, Covenant Village was notified that a current Employee in our Maintenance Department tested positive for the COVID-19 virus. Symptoms emerged last weekend, and test results confirmed a positive case this morning. The Employee is at home and doing well.
The Employee was in early and continual communication with his Supervisor, which we are grateful. The Employee has not been at work since the symptoms began over the weekend. As soon as we received confirmation of the positive test results, Russ Craig (Director of Property Services) and Jenn Barker (HR Director) met with the Maintenance Team to begin the process of Contact Tracing, which is crucial in our response to any COVID-19 situation.
During the course of our investigation and contact tracing, we sent a number of the Maintenance Team members home immediately, as precautionary and proactive measures. Additionally, we sent home two Family members of these Employees who are current Employees. No one sent home is demonstrating any COVID-19 related symptoms. We have asked all Employees who are sent home to be in continual communication with the Supervisors regarding any changes in their situation. We have been in ongoing communications with the Gaston County DHHS Staff who have been helpful with our current situation and affirming of our action steps.
In addition, Kevin Stewart (Administrator) ordered the Health Center shut down to all non-health care personnel and non-essential activities and services, including physical and occupational therapy. You will recall we took this same action early on in the Pandemic before moving to a Phase 2 level of operations. This shut down action simply takes us back to where we started.
This is the first known positive case with a direct member of our Village since an independent living Resident tested positive in early April.
As we all know, any such positive case or potential exposures are serious for us at Covenant Village. We are being particularly guarded here at a time when Gaston County is experiencing its highest number of new positive COVID-19 cases (624 as of July 8—up from 47 in early June) and hospitalizations since the Pandemic began. Additionally, the State is recording record highs in new positive cases, as well as hospitalizations.
This virus is still here—in the local community—and remains dangerous to anyone, but particularly our population who are most vulnerable. We CANNOT let our guard down.
Maintenance Services for the Next Week
As you will understand with a significant number of our Maintenance Team out at this time, we will not be able to respond to all work order requests. The onsite Team will respond only to emergency situations. We have relationships with area vendors and service professionals that we can call in for emergency situations.
If your work order request is not an emergency situation and it can wait, please do not call in the work order for the next week.
Thank you for your patience, understanding, and ongoing compliance with our current restrictions.
As we have been sharing with you over the course of the last four plus months, the COVID-19 virus is still active, dangerous, and in our larger Gaston County community.
The Coronavirus has made its way back into the fold of our Village community. It is a stark and real wake-up call in our ongoing and tireless efforts to be diligent and vigilant in all our actions.
What should you continue to be doing when you are outside your home?
• Wear a facemask at ALL TIMES you are out.
• Practice physical distancing of at least six (6) feet at ALL TIMES.
• Wash your hands CONTINUALLY and use hand sanitizer in between.
• Practice good cough etiquette.
• Use common sense on what you should and should not do.
• If you experience any of the COVID-19 related symptoms or are just not feeling well, you should contact the Arbor Wing Nurses Station at —704.917.7857.
We realize the significant and ongoing inconvenience to life, as well as the physical, spiritual, and emotional toll that this Pandemic has brought to our Village, our county, our state, our nation, and our world. Thank you for understanding and complying with the conditions we must put into place, as we all remain committed to preserving the health and well-being of our entire community.
For those of us who may have eased off our compliance with the above infection control guidance, use this time to re-evaluate your efforts and actions on behalf of our entire Village!
We are only as good as you are and as I am. We will get through this—together! A committed community conquers COVID!!
We will continue to keep you updated via community memos; Covenant Conversations on the internal TV channel and Facebook, and the Covenant Village website (https://covenantvillagenc.com/).
Let’s covenant with each other to Finish Strong this Journey—and to Keep HOPE Alive!