//Active COVID Case Update: Holiday Event Policy Correction & Clarification

Active COVID Case Update: Holiday Event Policy Correction & Clarification


To: Residents of Covenant Village From: Dale Melton, CEO

Date: November 20, 2020

I need to make a significant correction and clarification from the memo I sent out late yesterday afternoon. It wasn’t written well, and I take full responsibility on this needed correction. We are currently in our most trying moment with this despicable virus—13 active cases; an entire apartment building floor quarantined; any given day 5-12 Staff out for either potential exposure or potential symptoms.

One key, if not essential mitigation action we are taking centers around a Holiday Event Policy.

We know the Holidays are significant, memorable, and important in many ways. This year, we would strongly encourage all Residents to forego Thanksgiving plans with Families and Friends out in the larger community.

Therefore: If you go out for Holiday events this year, you will be required to quarantine— not just voluntarily self-isolate—for 14 days. That means you are not allowed out of your home at all.

  • If you are an Apartment Resident—you cannot leave your home for the mail, laundry, other errands, or even to walk in the halls. You will be on full quarantine. Meals will continue to be delivered to you.
  • If you are a Cottage Resident, you will not be allowed to come into the Apartment Buildings, unless it is for some emergency.
  • No Resident who goes off campus should enter another Resident’s home—Apartment or Cottage—for those 14 days.

If you experience either of the following two situations, we ask that you, please, contact the

Front Desk (704.867.2319) or Welcome Center (980.677.0618).

  • If you are still off-campus when you become aware that you were potentially exposed or are starting to have symptoms, you will be required to remain off-campus for 14- days or until you provide documentation that the person of concern (who may have exposed you) tests negative.
  • If you are back on-campus when you learn you were potentially exposed or start having symptoms, please, contact immediately the Front Desk or Welcome Center. We will assess your situation.

Open and transparent communication is absolutely vital for the safety of the Village— anytime, but particularly at this crucial time.

Please, remember: We have a sister community 20 minutes north of us with 110 active cases and 24 Resident deaths. This virus is still actively present and remains dangerous to anyone, but particularly our population who are most vulnerable.

As we have shared all along, any positive cases, potential symptoms, or potential exposures are serious for us at Covenant Village. The health and safety of our Residents, Staff, and larger community continue to be our highest priority. We are in a period of significantly increased new daily cases, hospitalizations, and deaths in Gaston County. We are now one of 10 Counties marked with the highest level of COVID severity in the State.

We CANNOT let our guard down. We have a long way to go—particularly as the Fall and Winter Seasons settle in!

We will continue to provide the latest information via community memos; Covenant Conversations on the internal TV channel and Facebook; as well as the Covenant Village website (https://covenantvillagenc.com/) and Facebook page.

For those of us who may have eased off our compliance with the above infection control guidance, use this time to re-evaluate your efforts and actions on behalf of our entire Village! We are only as good as you are and as I am. We will get through this—together! Acommitted community conquers COVID!!